Purchase and Return Policies

The busy season is here.  Orders are at least 10 days out.  Very little can be shipped right away when it is concerning stamps, skins and rollers.  Please plan ahead, we will do the best we can but not delivery time promises are issued. Thank you

If you go to your order at the top right and get an error message stating you are not authorized, just click on the order in the middle of the page, click on your order number, and then the pay now botton and continue. The error is not a true error and is being addressed.

Shipping Policy

When placing an order with faster shipping options, be aware that you are paying for the shortened transit time. THIS IS INDEPENDENT OF THE TIME IT TAKES TO PRODUCE, PROCESS AND PREPARE YOUR ITEMS FOR SHIPPING. That can be same day or it can be several days based on time of the year and stock situations. We encourage you to call if placing an order with time constraints so we can better estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Please contact us directly for international shipments for most accurate pricing.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

WHEN PURCHASING ANYTHING THAT WEIGHS OVER 200 LBS COMBINED, OFTEN THE ORDER WILL BE KICKED OUT.  PLEASE CALL TO GET A PROPER SHIP QUOTE.  WE WANT YOU TO GET THE LOWEST SHIP PRICE POSSIBLE.

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. Shipping cost is the paid by customer unless the return is a result of our error (you received an incorrect or defective item, etc.). Returns on items after 14 days will be subject to a restocking fee of 15%.

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply give us a call to get an RA number and please include a copy of the original receipt for proper credit. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Tool Purchase Policy

By purchasing the tools sold here you hereby acknowledge the following conditions.

The texturing tools sold on this site are copyrighted materials.  Tools are for fair use only. You are hereby forbidden to copy, either in whole or in part, any texture stamps, texturing tools, form liners, rollers, or any tool apparatus otherwise found on this site.

Those found in violation will be subject to prosecution and damages to the full extent of the law.

This applies to any customer of Contractor Source and related entities.

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Contractor Source, LLC
1246 Leah Rd
Morris, IL 60450
Tel : 1-888-263-5895

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